Edmanuel (Eddie) has been a part of the COPILOT family for over 8 years. He currently serves as the Director of Operations and Performance. In this role, Eddie works with Team Leads and Supervisors to audit and understand operations and processes so that, as an organization, COPILOT can continue to change and grow. He began his career in healthcare as a pharmacy technician and has experience in retail, Long Term Care, and Specialty Pharmacies. This has allowed him to build an expansive knowledge base on pharmacy benefits and health care in general. In these positions, he has built a love for quick turnaround time and service. In addition to monitoring daily operations, Edmanuel has been instrumental with new product launches.

When he isn’t fulfilling his duties at COPILOT, Edmanuel enjoys his time off with his wife and son.

Following high school diploma, Edmanuel pursued further education and obtained a Certificate for Pharmacy Technician from Fortis Institute in Pennsylvania. This educational journey provided Edmanuel with comprehensive training and expertise in pharmaceutical practices, medication dispensing, patient care, and pharmacy operations. Through hands-on experience and theoretical coursework, Edmanuel developed a strong foundation in pharmaceutical sciences, drug classifications, dosage calculations, and medication management protocols. This education equipped Edmanuel with the necessary skills and knowledge to excel in the healthcare industry, ensuring accurate and efficient pharmacy services while prioritizing patient safety and well-being