Client Success & Case Studies
Medicross Hopital Medical Center regularly receives letters of thanks from former patients or their family members for the high level of care we provide throughout our facility.
Real-Life Stories of Healing and Hope
Overall Rating 4.7 / 3285 reviews on Zocdoc
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Testimonials
After another amazing session with our COPILOT FRM, I wanted to recognize her as an MVP to myself and the Great Lakes team. She has spent time educating us and helping us expand the portfolio in a $1 million dollar account, amid a pandemic.
Regional Manager
Case managers and customer service teams are extremely knowledgeable; they are very pleasant to speak with and helpful in case resolution. The program management team has been a pleasure to work with, they are very responsive and flexible to my company's needs. With their expertise in pharma hubs and our therapeutic area, our program has been running smoothly and I am confident that our healthcare providers are receiving the best customer service experience. COPILOT's consistent interactions make us feel like we are their most important client!
Director, Patient Services
I wanted to send a quick note thanking everyone. What you do individually and collectively as a team makes a difference in our accounts and more importantly, the patients we serve.
VP, Market Access
You guys are absolutely incredible! I have worked with a lot of HUBS ( I have been in the industry for 28 years) and I absolutely think COPILOT is the best!
Sr. Director, Patient Services
Tangible Results
Recent Case Studies
Our case studies highlight the success of our tailored solutions across various therapeutic areas, showcasing seamless transitions and effective launches. They demonstrate our adaptive approach to overcoming challenges and delivering measurable results.
HUB Transitions from Disruption to Partnership
Transfers to Specialty Pharmacies
COPILOT HUB: Rated #1 in OA Practice Survey
Revitalizing a HUB Program to Drive
Prior Authorization Support: Not all HUBs are Equal
Transitions Can Drive Long-Term Client Success
